NEWS

A Jollibee crew proactively helped a handicapped customer after seeing him having difficulties eating his food due to the fact that the old man is armless. The kindness of the service crew was caught in photo by one of the customers who witnessed the heartwarming act of the employee.

Despite the negative news all over the place, Filipinos would still insist to find time and peek on some cool events to bring joy and good vibes. With the aid of social media, various topics to lighten up your day are flashed on your newsfeeds including this heart-touching story. One of the viral topics that caught the attention of the netizens in the past days is the crew of Jollibee who reportedly assisted a man who doesn't have any arms.

Can you imagine yourself eating your meals without using your hands? Can you think how much effort you need to exert to complete your meals?

In the viral photo, a handicapped customer allegedly ordered some food in the famous Filipino fast food chain. When the food was served on his table, he started to take his meal. The old folk needs to bend and directly use his mouth to grab the food from the plate. But it didn't take too long before a service crew from the said fast food outlet went straight to the customer's table to help him out. The customer who witnessed this action in real time is Marie Zelda Idelle Biteng. According to Zelda, the scene occurred in Jollibee Agoo, La Union which is located in the Norther part of Luzon. Biteng revealed on social media that the kind Jollibee crew is Jemcy Garcia Carino.

This kind deed of Jemcy earned praises from various netizens who believe that it was really a true act of kindness. Some commenters also mentioned that it's already rare to see this type of employees who are willing to extend their assistance to their customers.

What hyped the viral photo on social media?

Aside from the fact that the genuine approach of the Jollibee crew made a positive impact to the Filipino community, Marie Biteng initially shared her disappointments to the level of customer service rendered by this particular branch. In her post, she mentioned that she is "always" dissatisfied the assistance provided by Jollibee crews to its customers in the area. However, Marie changed her perception the moment she saw the kindness of Jemcy.

In the post of Biteng, she said that she was just right next to the armless man when she noticed that the Jollibee crew initiated to help the poor man. She was totally surprised of what she saw. This action brought a big twist on her impression about the Jollibee employees of Agoo.

Almost always disappointed ako sa serbisyo ng crew ng Jollibee Agoo. Pero kanina lang I was touched with this act of kindness. Parehas pong walang kaliwa't kanang kamay si lolo and he was eating by reaching his mouth to the food on his plate. Then came the crew (Jemcy Garcia Carino) and helped him out. I actually shared his table while I waited for my order.
Keep it up Jollibee Agoo. - Marie Zelda Idelle Biteng